Shipping Information

Your Ozsupermart Order

We’re thrilled you’ve chosen Ozsupermart, and we’re committed to delivering your order as quickly as possible! All our products are warehoused and shipped directly from Australia, primarily from facilities in Victoria and New South Wales, ensuring fast and reliable service.

Our dedicated team processes orders within 24 hours of purchase, with an extension to 48 hours during holiday seasons and public holidays. Typically, you’ll receive your order within 4-14 business days from the date of purchase, though some delays may occur due to high demand or courier service schedules.

Fast & Free Delivery
We offer fast, free delivery across Australia on all orders, with no minimum purchase requirement, unless otherwise specified. Once your order is shipped, you’ll receive a confirmation email containing a tracking number so you can follow your delivery’s journey.

Need Help?
If you have any questions or need assistance, simply reach out through our Contact Us page. Include your order number, and one of our friendly team members will respond within 24-48 hours.

While our products are stored and shipped from Australia, they are sourced from trusted suppliers worldwide to bring you quality items at competitive prices. Thank you for shopping with Ozsupermart—we appreciate your support and look forward to serving you!